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\section{System Scope}
The primary objective of the system is to allow Agents to submit
enquiries for meter related works and services without the involvement
of I\&C staff. The secondary objective is to produce one or more meter
work quotations to satisfy each submitted enquiry, again without the
involvement of I\&C staff, and make these quotations available to the
Agents for acceptance.

The scope boundary for the system can be defined via the work 
flow required. The scope starts once an enquiry is initiated and ends
once the provided quote has been accepted, rejected or lapsed (after 90
days).

\subsection{Within Scope}
The following stated requirements are listed as in scope and will
facilitate the functions and operation of the webMIP system.

\begin{enumerate}
\item Collect enquiry details for meter related works in the form of a
questionnaire completed by a registered webMIP user (see Appendix \ref{sec:AppendixDataItems}).
The meter related works details collected are limited to the
following job types:

\begin{enumerate}
\item Installation of new meters;
\item Request for OFGEM Meter Accuracy Test (OFMAT);
\item Exchange of meters;
\item Removal of meters, including
{\textquotesingle}Adversarial{\textquotesingle} removal of meters;
\item Relocation of meters;
\item Purchase of Automatic Meter Reader (AMR) and/or Energy Management System (EMS) for an existing meter module.
\end{enumerate}

\item Facility to upload documents relating to an enquiry. Maximum
size of file 3 megabytes, maximum size of files relating to an enquiry
10 megabytes.
\item The facility to download files stored within the system. 
\item A bulk upload process with simple validation that will allow users
to upload system data items into webMIP.
\item The ability to provide an automatic quotation for enquiries that
meet the correct requirements (see Automatic quotation scope below).
\item Provide the facility for specific I\&C users to upload a manual
quotation for enquiries that webMIP is unable to produce and automatic
quotation.
\item To provide the facility for users to accept/reject manually
uploaded and automatically created quotations via a web browser.
\item To scan uploaded files for viruses and malicious content and
remove offending files
\end{enumerate}

\subsubsection{Automatic quotation scope}
The rules in Figure \ref{fig:AutomaticOrManualFlowChart1} (page \pageref{fig:AutomaticOrManualFlowChart1}) show the
scope for the production of automatic or manual quotations. In addition
to these rules, works where there are no meter modules, housings, etc.
known to the system that meet the requirements of the submitted enquiry
will result in a manual quotation.

\subsubsection{Manual quotation scope}
Where the system is unable to produce a quotation, the system provides
automatic emails to I\&C and appropriate agent users, informing them
that this is the case. The system supports a manual process of
uploading a quotation document generated off{}-line and making it
available to the third{}-party. The system has no knowledge of the
contents of the manual quotation.

\subsubsection{Communication scope}
The system will provide communication in the form of email and web
page requests. The system will send email to users of the system,
these emails may where appropriate include system generated
attachments. The system will be capable of emailing quotes to users
where appropriate.

\subsection{Out of Scope}
The system will not provide the following functions or requirements that
are deemed to be beyond the scope of the system at this point in time.

\begin{enumerate}
\item Where the third{}-party requires communications to be via
telephone, fax or the post this is performed manually by I\&C staff and
not by the webMIP system;
\item Managing Procurement, Planning Scheduling and Despatch activities
for the I\&C value chain; 
\item Any changes to off{}-line systems required to accommodate
on{}-line quotations;
\item Any changes required to SAP Blueprint in order to accommodate
on{}-line quotations solution;
\item Automated interface to any of the existing systems/off{}-line
databases;
\item Tracking of the processes used to generate manual quotations;
\item Production of {\textquotesingle}ad{}-hoc{\textquotesingle}
management information reports;
\item Management of customer queries and complaints;
\item Management of any variations that occur on accepted quotations;
\item Supplier specific end customer uplifts for quotation pricing;
\item Supplier specific, end customer customised quotations with letter
heads;
\item Manage supplier acceptance of quotations where the method of acceptance occurs outside of the system e.g. through telephone, email, fax, etc.;
\item Manage quotation preparation for jobs handled manually;
\item Quotation generation for jobs received via supplier sent bulk .CSV
files;
\item Automatic generation of quotations deemed as bespoke or
non{}-standard;
\item Facility to validate quotation details and pricing provided by SAP
Blueprint. 

\end{enumerate}