Agent 33.0 50.0 Log into system 253.0 79.0 Create Enquiry 250.0 173.0 Amend Enquiry 251.0 257.0 Copy Existing Enquiry 252.0 349.0 Request Quotation 245.0 437.0 Accept Quotation 251.0 524.0 Reject Quotation 245.0 609.0 I&C User 31.0 211.0 Quotation 459.0 574.0 Enquiry 478.0 235.0 Generate Email 663.0 332.0 I&C User 879.0 322.0 «extend» «include»