f85b1331ca
git-svn-id: http://locode01.ad.dom/svn/WEBMIP/trunk@11593 248e525c-4dfb-0310-94bc-949c084e9493
36 lines
1.6 KiB
TeX
36 lines
1.6 KiB
TeX
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\section*{Executive Summary}
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National Grid Metering produces meter related works and services
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quotations for their customers: Gas Suppliers and their Agents. The
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quotations are produced manually by the Industrial and Commercial
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(I\&C) department in response to enquiries raised by customers. An
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estimated 8,000 quote enquiries are handled this way each year. The
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proposed webMIP on{}-line quotation system will enable I\&C to provide
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automatic quotations for the majority of their customers enquiries
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without the need for manual intervention. The new system is expected to
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reduce the number of enquiries handled by the I\&C team by 90\%,
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leaving the I\&C staff to deal with the more complex bespoke or unusual
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quotation requests.
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WebMIP is a tactical solution, with an expected lifespan of around 18
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months. The system will initially operate without reference to any
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other system. It will then run in conjunction with the back{}-end
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functions of {\textquotesingle}SAP Blueprint{\textquotesingle}. The
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system will eventually be replaced by SAP Blueprint and its web portal
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interface.
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This document details the functional requirements of the webMIP system.
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It describes the operations and processes required to complete the
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system and fulfil I\&C{\textquotesingle}s business requirements for
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handling quotes via an on{}-line internet based solution. It also
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describes the administration and scope aspects of the webMIP system. |